Frequently Asked Questions

SUISSE BANK digitally onboard new clients and manages approved clients 100% paperless. Customer legitimation via Post-ID portal and signature service provider inSign. Verifying the client’s identity in as little as 5 minutes through IDnow AutoIdent. The entire process takes place on the user´s phone, therefore is no need for any face to face interaction or going over to a physical location to start onboarding.

No.

Suisse Bank is domiciled in Comoros as part of its international banking structure, enabling us to operate a fully digital cross-border banking model. This allows us to serve clients globally while working within our regulatory framework and established banking partnerships.

Suisse Bank was established in 2008 in London.

We do not communicate via mobile phone or WhatsApp. All communication is conducted exclusively by email.

You may also contact us by submitting an inquiry through our contact form:

https://www.suissebank.com/en/become-client.html

Once the offshore account is approved and opened, the client will receive all account details from the system generated.

We do not offer mass payments to Paypal.

All signatures must be done online during the onboarding process. We do not accept any documents via email.

No.

No. Suisse Bank is not a Swiss bank and is not registered in Switzerland. Furthermore, Suisse Bank does not provide services regulated by FINMA in Switzerland or originating from Switzerland.

Suisse Bank does not provide bank transactions or financial services regulated by BaFin in Germany or originating from Germany.

Yes, you can, we already have many clients from BVI Island.

The bank account is typically opened within 1 week after you become an approved client and activate your All-In-One Wallet.

Yes, the company must be incorporated before you can open an account.

Once you open an account for yourself or your company, you can process commercial payments through it.

To become an agent, reach out to us at www.suissebank.com/en/become-agent and start earning benefits like EUR 1000 for each referral immediately. First step is the onboarding process as it is mandatory for all clients and agents.

No, but if you want to receive commission from us you must become agent and open account as well.

To become an agent and earn a commission, please visit this page here: https://www.suissebank.com/en/become-agent.html

Yes, after becoming an approved agent and signing the agent agreement.

Client-owned, named IBANs/accounts are provided through Tier-1 banking partners, enabling secure international banking and global payments. All onboarding and banking services are completed online, allowing clients worldwide to access our services without visiting a branch.

Client confidentiality is one of our highest priorities. We do not publicly disclose client information, account details, transaction records, or Ultimate Beneficial Owner (UBO) information. SUISSE BANK is licensed in the Union of Comoros wherein it follows strict regulations regarding maintaining the privacy of its private and corporate accounts. As long as your transactions are legal and within the banking norms of the overseas country, your wealth is safe and anonymous.

We provide globally accessible accounts designed for international business use, allowing clients to send and receive payments worldwide through major international payment networks. Our accounts are suitable for both corporate and individual needs involved in cross-border transactions.

Our banking process consists of three steps: (1) Complete the digital KYC onboarding application and payment of the onboarding fee, (2) Activate your All-In-One Wallet, and (3) Start applying for our banking services.

We are a fully licensed financial institution operating under the applicable regulatory framework. We provide banking services as part of our All-In-One Wallet, which includes an offshore bank account, crypto payment solutions, and card services.

We are not a standalone EMI; our services are structured as an integrated banking and financial platform.

No, there is no minimum deposit required to open the account.

No Minimum balance is required to keep the account open.

The inward remittance limit is up to GBP 50 Mio per transaction per day.

The outward remittance limit is up to GBP 50 Mio per transaction per day.

No, there is no minimum deposit required for the account.

Kindly refer to https://www.suissebank.com/en/all-in-one-wallet-fees.html.

After successful onboarding and payment it takes about 7 working days to open the account.

Sorry, we are not handling such transactions.

Our Crypto Card lets you top up with crypto and spend in fiat anywhere Visa is accepted, with instant conversion at the point of sale. It offers high spending limits for premium users, supports Apple Pay and Google Pay, and is designed for global use with fast worldwide delivery of a premium metal card.

Kindly visit  https://www.suissebank.com/en/all-in-one-wallet-fees.html for all our All-In-One Wallet fees.

The card can be used globally, and card issuance is immediate as soon as the account is opened so within 7 working days of digital onboarding and payment of account fees.

We provide secure crypto services including dedicated wallets, digital asset storage, and the ability to send, receive, store, and convert major cryptocurrencies and stablecoins.

Yes. The bank account is one of the features included in the All-In-One Wallet, alongside Crypto Payments and the Crypto Card. Therefore, the bank account cannot be obtained as a standalone product and is only available as part of the All-In-One Wallet.

Yes. Refer to the All-In-One Wallet on our website.

Yes, we support crypto payments through our infrastructure. Clients can receive, store, convert, and transfer digital assets via dedicated crypto wallets, with support for major cryptocurrencies and stablecoins. Fiat and crypto can also be converted seamlessly through our on/off-ramping system.

Yes.

You can easily buy, sell, store, deposit, withdraw, transfer, and convert your cryptocurrency into Fiat. Your funds are fully protected against any unauthorized access.

Sorry, we do not offer bridge loans/ business loans. However, we do issue financial instruments like POFs, Guarantee etc. which may be used to secure other investors and banks.

We are not monetizing.

We offer the following: https://www.suissebank.com/en/trade-finance.html

For our Trade Finance fees kindly visit https://www.suissebank.com/en/trade-finance-fees.html. 

Yes. As per our policy, clients applying for Trade Finance products must also open an account and activate the All-In-One Wallet. It is not possible to apply for financial instruments as a standalone service.

No. We issue financial instruments, including SBLCs, for amounts up to USD/EUR 50 million.

The first step is KYC onboarding, afterwards, you can apply for the SBLC through our platform.

No. Once your application for the financial instrument has been completed, you will receive an invoice for the issuing fees. The invoice must be paid before the instrument is issued.

No. We are not leasing. The instrument is issued directly in your favor, making you the sole beneficiary. Once issued, there are no recurring leasing charges or additional fees beyond the agreed issuance costs.

Our financial instruments: BG, SBLC, LC, and POF are issued by Suisse Bank and advised through top-tier banks (AA+). All instruments are transmitted securely via SWIFT MT760 / MT710 / MT700.

No. As per our policy, clients applying for financial instruments must first complete the onboarding process, become approved clients, and open an account with us. Financial instruments are not available as a standalone service.

We do not monetize the trade instruments.

Yes. In addition to Suisse Bank's internal compliance procedures, our banking partners may conduct their own compliance reviews and due diligence checks in accordance with their regulatory obligations. Clients may be asked to provide additional information or documentation when required.

To become a client, simply complete our fully digital KYC onboarding process. No face-to-face meetings or visits to a physical office are required. After submitting your application, you will receive a proforma invoice for a one-time, non-refundable processing fee of EUR 3,000. Once the fee is paid, you will become an approved Suisse Bank client.

Digital KYC (Know You Customer) is the entire customer onboarding process which is digitally done through online channels.

As long as you have a residence outside of Iran or an entity established outside of Iran with shareholders having residence outside of Iran, you can transact through our account.

No. All documents must be uploaded online during the onboarding process. And they must be uploaded in PDF or JPEG files.

Documents for Personal Account: 
1. PASSPORT (all main pages) 2. SELFIE HOLDING THE PASSPORT IN HAND (passport must be visible and shown clearly without covering any letters/numbers with fingers) 3. UTILITY BILL (not older than 3 months) 4. BANK STATEMENT (covering the last 3 months) 5. PERSONAL TAX CERTIFICATE
Documents for Company Account: 
1. CERTIFICATE OF INCORPORATION 2. BUSINESS LICENSE 3. MEMORANDUM / ARTICLES OF ASSOCIATION (or equivalent) 4. CERTIFICATE OF GOOD STANDING (not older than 3 months) 5. CERTIFICATE OF REGISTERED OFFICE 6. COMPANY BANK STATEMENT (covering the last 3 months) 7. COMPANY TAX CERTIFICATE 8. SHARE CERTIFICATE WITHIN THE RECENT 6 MONTHS TO PROVE THE OWNERSHIP AND SHARES IN % 9. FOLLOWING DOCUMENTS FROM THIS DIRECTOR: A. PASSPORT (all main pages) B. SELFIE HOLDING THE PASSPORT IN HAND (passport must be visible and shown clearly without covering any letters/numbers with fingers) C. UTILITY BILL (not older than 3 months) D. PERSONAL BANK STATEMENT (covering the last 3 months) E. PERSONAL TAX CERTIFICATE

Client is only generated an invoice after a positive KYC check. After this process, he is charged which means you get surely get the account opened.

• Afghanistan
• Belarus
• Cuba
• Democratic People's Republic of Korea (DPRK)
• Iran
• Libya
• Myanmar
• Palestinian Authority (Gaza)
• Russian Federation
• South Sudan
• Syria
• Ukraine - Russian Occupied Regions
• Venezuela

• Shell Banks
• Illicit drugs and narcotics
• Weapons not subject to regulation
• Goods/services subject to global international ban
• Multi-Level Marketing (MLM)
• Unregulated crypto and non-fungible tokens (NFTs)
• Businesses with no clear business purpose
• Activities, goods, or services prohibited in the customer's host country
• Goods/services involving human trafficking, sexual violence, or prostitution
• Dual-use goods (which are proximal to sanctions)
• UAE General Trading Companies

• Money Service Businesses (MSBs)
• Funds and investments
• Consumer credit
• Trusts and corporate service providers
• Contracts for difference (CFDs) and spread betting
• Cryptocurrency and blockchain
• Non-fungible tokens (NFTs)
• Gaming businesses
• CBD-related businesses
• Regulated arms subject to EEA regulation
• Mineral extraction including high value metals and gemstones
• Dating services including online